Sell and support on WhatsApp, 24 hours a day
Answer questions, take orders and send updates on the official WhatsApp Business Platform, with approved templates and opt-in built in.
- Official Business Platform, connected in minutes
- Approved templates for messages after 24 hours
- Broadcasts to opted-in contacts only
What you can do on WhatsApp
Chatbots that take orders
Reply buttons and lists guide customers from question to order without waiting for you.
Template manager
Write templates, submit them to Meta and track approval status inside AUTODMs.
Broadcasts with guardrails
Send updates to opted-in contacts only. We show who’s eligible and the estimated cost before you send.
QR codes & wa.me links
Start a conversation from your shop counter, packaging, website or ads.
Opt-in and STOP
Opt-in is recorded per contact, and STOP unsubscribes instantly.
Team inbox
Assign chats, leave internal notes and see the 24-hour window timer on every conversation.
Built for WhatsApp’s rules
AUTODMs follows each platform’s rules for you, so your account stays in good standing.
- 1Connect through Meta’s Embedded Signup. Your number runs on the official WhatsApp Business Platform.
- 2Free-form replies are sent inside the 24-hour customer service window. After that, only approved templates.
- 3Meta charges for some template messages. AUTODMs shows the estimate before every broadcast.
Popular WhatsApp automations
Auto Replies
Prices, opening hours, delivery areas, sizes. Set the answer once and AUTODMs replies instantly on every channel, day or night.
See howCollect Emails
Offer a discount, a guide or early access, and collect emails and phone numbers right in the chat. Every answer is checked and saved to the contact.
See how
WhatsApp questions
Can I keep using WhatsApp on my phone?
A number connected to the Business Platform can’t also be used in the regular WhatsApp or WhatsApp Business app. Most businesses use a dedicated number for AUTODMs.
Who pays Meta’s WhatsApp fees?
Meta bills its messaging fees to your WhatsApp Business account. AUTODMs doesn’t add a markup, and shows an estimate before every broadcast.
What is a template?
A pre-approved message format, required by WhatsApp when you write to someone more than 24 hours after their last message. You create it in AUTODMs and Meta reviews it, usually within minutes.
Automate WhatsApp today
Free plan, no credit card. Connect your first channel in under five minutes.